There are different types of agents that sell insurance:
Captive Agents - those who are only able to sell the insurance of one company.
Direct Response Representatives - Those who offer you the insurance of one company, and only over the telephone when you call for a quote.
Independent Insurance Agents - Represent a varying range of insurance companies, and research with these firms to find the best combination of price, coverage and service for each individual.
Your Independent Insurance Agent:
- Is a licensed professional with strong customer and community ties.
- Gives you excellent service and competitive prices because your agent can access the insurance coverage from more than one company.
- Is not beholden to any one company allowing you to retain the same agent as your insurance and service needs change.
- Assists you when you have a claim. Is your consultant, working with you as you determine your needs.
- Offers you a choice of insurance plans and programs. Is a value hunter who looks after your pocketbook in finding the best combination of price, coverage and service.
- Offers one-stop shopping for a full range of products, including homeowners, renters, auto, business, life and health insurance.
- Can periodically review your coverage to keep up with your changing insurance needs.
- Treats you like a person, not just another number.
Continued customer satisfaction is essential to an independent agent's livelihood. Customers are the number one priority of Independent Insurance Agents.